Chapter 66: The Persistence of Game Customer Service

NetEase.

"Mr. Ding, long-term pain is worse than short-term pain. There are various bugs in Journey to the West, and various occupations are unbalanced. It is meaningless for us to continue to operate."

"The technical department means that it is of little significance to repair, either shut down the server, or tear it down and start over."

"Mr. Ding..."

"Li Wei", the person in charge of the technical department, kept reporting to "Ding Lei" the overall situation of Dahua Westward Journey.

"How many people are still online at the same time when talking about Journey to the West."

"About 1,000 people."

"so little?"

"It has risen a little in the past two days. There were only a few hundred people at the lowest point before."

"Is Westward Journey really that bad?"

"this……"

Li Wei didn't know what to say.

In fact, when Dahua Westward Journey was developed, he was not particularly rigorous. They just saw that the game could make money, so they referred to the popular game Stone Age at that time, and then developed this big story, Journey to the West. It’s just a pity that since its operation for a period of time, the peak number of concurrent online users of Dahua Westward Journey has been more than 10,000.

"Well, let's go to the Dahua Westward Journey project team, and then hold a meeting to inform the people in the Dahua Westward Journey project department."

"Mr. Ding, there is no need to notify."

"Um?"

"Uh, Mr. Ding, most of Dahua Westward Journey's employees have been transferred to the [World] project team. Now Dahua Westward Journey has only one customer service in charge."

"Okay, let the customer service know for a meeting."

Ding Lei sighed.

In fact, he was in charge of this.

Ding Lei is well aware that NetEase has no experience in developing games, which is shown on the side of Westward Journey. At this time, there is a Tianxia game company in China that is very strong. At this time, a game called [World] is being developed. In order to make up for the lack of its own game development experience, NetEase spent a lot of money to acquire Tianxia Game Company.

Naturally, after the acquisition of Tianxia, ​​Westward Journey, which did not perform well, was left to the side.

Anyway, the upper management has basically felt that the Westward Journey is dead, and it doesn't matter if there are people here.

Therefore, in the end, only one customer service was dispatched to symbolically maintain Dahua Westward Journey.

"Well, we have a meeting."

"Mr. Ding, this is Xu Bo, who is also the customer service of Dahua Westward Journey. At present, Dahua Westward Journey is maintained by him alone."

Speaking of the Westward Journey Project Office, the atmosphere was a little awkward.

There is only one person left in the project department of a large university.

And this person is still in the lowest position, the customer service staff.

"Mr. Ding, Mr. Li is good."

"Xu Bo, tell me about the current situation of Journey to the West."

Although it is said so, this is only the process of going down.

Anyway, after finishing speaking, Li Wei will announce the decision to make a big talk about the Westward Journey.

"Mr. Ding, Mr. Li, Dahua Westward Journey is operating well at present, and the number of online users has increased significantly. However, due to the technical strength and the lack of project personnel, there are many bugs that have not been solved..."

Although it is only a game customer service, Xu Bo really likes this game.

Even if he is the only one left, he is still maintaining Dahua Westward Journey every day.

In addition, while maintaining it, Xu Bo also wrote more than 30 pages of revision opinions for the big story Journey to the West.

However, Li Wei didn't want to hear Xu Bo's reports.

What are these for?

How many people can the number of games grow?

Various bugs have not been resolved, and the project department has too few personnel. Does the company still need to send technicians over?

This is impossible.

Although Ding Lei did not express his position, he was ready to turn off the big talk about Journey to the West.

"Um,

We know what you reported. By the way, how much money does the Westward Journey Project Department of Dahua have? "

"There's not much money left, there are still 50,000 yuan."

"So little? How did I hear a few days ago that there are still 100,000 yuan?"

"Here, we did a wave of activities these days, so we spent some money. Then we advertised with 5173 and did a wave of promotion, which cost tens of thousands of dollars."

"My God, you are still promoting the game at this time."

Li Wei didn't know what to say.

I wanted to teach a few words, but in the end I didn't say it.

Forget it, forget it, the game is about to end, what's the use of all this?

Besides, it didn't cost much, and this amount of money is nothing to the company.

"Well, the specific situation is already known."

Li Wei nodded: "To inform you to come here for a meeting today, there is actually an important thing to announce."

Look at Ding Lei.

Ding Lei hesitated, but finally nodded, Li Weicai said: "The company has decided to stop the operation of Westward Journey."

"Stop the operation of Journey to the West?"

Xu Bo stood up abruptly and looked at Li Wei in astonishment.

"Xu Bo, I know you can't accept it for a while. In fact, the company is even more uncomfortable than you when making this decision. But now you have seen the situation of the Westward Journey. It is better to stop the service than to continue the half-dead operation."

"But, but..."

"Xu Bo, this is the decision of the top. As for your arrangement in the future, the company has always believed that you have performed very well during this period of time. Even if you are the only one in the Westward Journey, you have always been conscientious. So the top decided to transfer you to The Tianxia project team, in the near future, we will launch our more mature game [Tianxia]."

"Mr. Li..."

Xu Bo's face was extremely ugly.

Although he had long known that he meant to stop taking the service, Xu Bo was still extremely uncomfortable when he actually made this decision.

You know, since Dahua Westward Journey was listed, Dahua Westward Journey is just like his child.

Accompanying him to be born, to accompany him to grow up...

It hasn't grown up yet, and it's about to die.

"Ding, Ding, President Ding... I think our big talk about Journey to the West can last for a while."

Xu Bo knew that the final decision did not lie with Li Wei, but with Ding Lei.

Looking at Ding Lei, who has not spoken since entering the office, Xu Bo said.

"Xu Bo..."

Finally, Ding Lei spoke: "There is no need."

"However, Mr. Ding, we have cooperated with a very experienced advertising partner. Thanks to their promotion recently, our online number has continued to increase."

"Xu Bo, how much can the increase in the number of online users increase? From 100 to 1000, it is indeed a substantial increase, even an explosive increase, but what's the use of having too few bases?"

Seeing Xu Bo ask Ding Lei directly over him, Li Wei was a little annoyed.

Doesn't what he said count?

You have already said to stop taking the service just now, and you still want to say something like this to Mr. Ding?

"Let me ask you, how many people are online at the same time as we talk about Journey to the West?"

"More than 10,000."

"Look, what's the use of more than 10,000... What, what did you say, more than 10,000?"

Li Wei was shocked.

"More than 17,000 to be exact."

"you sure?"

"Sure."

Xu Bo nodded: "This is the highest concurrent online record set yesterday. I will check it now. No, this record has been refreshed. Now the highest concurrent online number has reached more than 19,000."