Chapter 1168 Industry Standards

"Mr. Feng, where did you come up with so many ideas? When you say it this way, it seems that the accommodation service is really not bad. Even if it's not as good as a star hotel, except for the space layout, it's not too bad."

"It's not like you haven't stayed in those star-rated hotels. The place is bigger, there is only a suite, what else is there? This hotel, to put it bluntly, is not a place to sleep? We just need to provide high-quality service in this regard. "

"After the scale is formed, it will be cheaper for us to purchase consumables, and the management cost will also be reduced. In fact, it is more cost-effective than opening a hospitality hotel before." Zong Qingxian said with a smile.

"That's right, but there should be something more in this room. Well, later on, you can call Kameda Masao, and he will tell you what should be added in the room. Remember, these are all charged, and they are more expensive than outside .It’s like selling things on the train is more expensive because it’s delivered to you.”

Feng Yu thought about it, there must be some consumables such as condoms in the hotel. In this regard, the island hotel developed faster and earlier, better than the American side.

"By the way, there are hotels that don't have restaurants, but what if the guests are hungry at night?"

"Don't we have instant noodles at the bar in the lobby?" Zong Qingxian was stunned. Didn't you say you don't want the restaurant?

Feng Yu shook his head: "At night, even in the middle of the night, let them go downstairs to buy things? Even if there is an elevator, they will find it inconvenient, and sometimes they will feel hungry after taking a shower. So there must be some food in the room, For example, barreled Lehaha instant noodles, Taihua ham sausage, pickled mustard, etc. In addition, our Lehaha purified water, beverages, and beer can also be placed in the room. These are all marked with price tags to let customers know. It's paid."

In the past, some of the guest hotels under the group had this kind of service, but most of them didn't, and it was all done by the person in charge of those guest houses. Zong Qing thought about it first. This idea is really good. It can also add another sales channel for Lehaha's products. Although it is not big, it is better than nothing.

"There is also an electric kettle in the room, which is the automatic power-off type of the Fengyu brand. All rooms must have air conditioners..."

"Wait a minute, Mr. Feng, all rooms must have air conditioners? How many units do you need? Isn't it necessary?"

"No, this can show our hotel configuration, just like TV. If there is no TV, it must be a small hotel. Now hotels are equipped with ordinary small air conditioners. When new hotels are built in the future, they can use central air conditioners. Like the 24-hour hot water in the room, the clean and tidy beds... all these must be paid attention to."

"Okay, Mr. Feng, I'll sort out these requirements later and make them a hotel service standard for our Yuelai Inn."

"Not only the service standard of Yuelai Inn,

We want to do the service standard of the express hotel! "

Zong Qingxian was a little speechless. Express hotels also need to set standards? Also industry standard?

Seeing Zong Qingxian's disdainful eyes, Feng Yu decided to re-educate Zong Qingxian. Can't you stop listening to me fooling you now that your wings are stiff?

"Old Zong, think about it, how are company levels divided?"

"Isn't it based on scale? Is it based on market value?"

Feng Yu shook his head: "It's not right. First-class companies set standards. Just like Fengyu Electronics' DVD industry standards, everyone who makes DVDs must follow our standards. When we talk about improvement, we can improve. This is the status of the boss. Just like our Taihua Supermarket Group, our retail price is a disguised cost standard for various manufacturing companies, and those whose cost is higher than our retail price will be eliminated, so we can do our best."

"Second-class companies only make brands, like Songjiang Motors, Lehaha, etc. Others only recognize this brand, but we still have to follow other people's standards. But competitors can launch new brands. Like Lianxiang Group , Jianjianbao, etc., are all like this.”

"Third-class companies sell products and services. For example, XX TV provides good after-sales maintenance services. What does that mean? It means that their TVs are easy to break. If the TV is not easy to break, do they need after-sales maintenance? There is no brand, and the sales are not bad. This type of enterprise is much less capable of resisting industry risks."

"The fourth-class companies, that is, the worst ones, sell the price. That is to say, they use cheap products to hit the market and need a lot of cheap labor. The products they produce have no technical content, let alone after-sales service. Served. Such enterprises have extremely poor ability to resist risks. If the price of a certain raw material rises slightly, the products may become uncompetitive, and the company may go bankrupt.”

"To put it simply, those who formulate standards are based on their leadership position, which is equivalent to the boss of the company. Those who make brands are equivalent to department managers, and they must follow the requirements of the standards. If the standard changes, you have to adapt again. Those who make products and services are quite grassroots employees. They will always be what others say, how you do it, and tell you to go east. You can’t go west. The selling price is equivalent to a machine , to be manipulated by the employees, when you turn fast, you can make money, and when one day, you don’t turn fast enough, then you are likely to be eliminated!"

"Now you say, do we need to set standards for our hotels? We need to set service standards, price standards, space layout standards, etc., and let others imitate us, so as to ensure a leading edge. We can even limit the hotel by raising standards. Other competitors join in. Ordinary people want to be chain hotels, but they can’t invest so much money all at once, can they? Just having TVs and air conditioners in every room can keep many people out of the threshold!”

Zong Qingxian nodded thoughtfully. It seems that any industry can have standards. That being the case, of course we must strive to be the standard-setters rather than abide by them.

"Okay, for these standards, I will ask Masao Kameda for his opinions later. The island country is still very good in the development of the hotel industry, especially the express hotels. Let me remind you that the quality of the service personnel must be guaranteed, and the hotel must It needs to be clean... By the way, we can also get some hourly rooms for guests to rest temporarily."

"Hour room? Temporary rest?"

Feng Yu sighed, thinking hard.

"Think about it, those near the school don't dare to stay outside the school, huh?"

Feng Yu said it so bluntly, Zong Qingxian finally understood. He couldn't help sighing, the child now, how dare he dare when he was as old as these students.

But then he thought of his daughter, Zong Qingxian's expression changed drastically, and he immediately took out his phone: "President Feng, wait a minute, I'll make a call."

While talking, he walked out.

Feng Yu shrugged, with a smirk behind his back. Look, it's not good to raise a daughter. I'm always afraid that my cabbage will be spoiled by other pigs. What a wonderful son, if he can play cabbage, his parents will be very pleased!

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