Chapter 188 Your Customer Service Is a Bit Unique
Ruan Min'er?
Yang Ruoqian has been very busy recently and has not paid attention to matters related to e-sports teams.
The girl's voice sounded urgent, so it seemed like the news wasn't good.
Mr. Yang, who was overwhelmed by all the "good news", breathed a sigh of relief: "Ruan Min'er? Come in."
As soon as she finished speaking, the little girl hurried into the office.
"Boss, do you know how to apply for a tourist visa to go abroad?" Ruan Min'er asked breathlessly. It seemed that she had just rushed from the training hall.
Hearing this, the sensitive Yang Ruoqian immediately became alert.
Foreign visa?
Why is this girl suddenly going abroad?
Could it be possible...that the team's performance is good enough to compete in the World Championship? !
This is the only explanation.
Mr. Yang, who originally thought that Ruan Min'er would not bring him good news, could not wait to get up and rush to the competition field to give those e-sports players a few big slaps.
No, what do you bunch of professional players do for a living that you can be promoted all the way to the World Championships by an Internet cafe team?
If you dare to lose to the Internet cafe team today, you will dare to lose to the anchor team tomorrow!
Yang Ruoqian could already hear his heavy breathing at this time, but he still tried hard to control his facial muscles and keep himself calm in front of the employees.
Never show surprise or unfamiliarity with the company's business.
The boss’s face must be maintained.
He pretended to be dealing with company documents, but in fact he quickly searched the web for the Fishpond Team's domestic league rankings and current status.
YTG, second in the domestic league...lost to a team in their prime in the finals.
It is said that this No. 1 team defeated teams from various countries in the World Invitational Tournament in the middle of the season and won the first place, aiming to win the World Finals.
The momentum was huge and everyone expected it.
It seemed as if they were about to take home the first domestic championship trophy.
Although the Yutang team led by Ruan Min'er is ranked second, almost no one is optimistic about what results they can achieve in the World Championship. Their only task is to play as many trump cards as possible from other teams.
After all, the championship trophy has been monopolized by others for five or six years, and it is only second in the country. If it is placed in the world championship, it will basically not become a phenomenon.
Seeing the information on the web page, Yang Ruoqian breathed a sigh of relief.
Judging from the analysis of various authoritative figures on various websites, media, the possibility of YTG winning the world championship is extremely slim.
If we can't win the championship, then everything is easy to say.
E-sports is a winner-take-all system, and teams that fail to win the championship will soon be forgotten into the trash heap of history.
Yang Ruoqian quietly closed the web page and said with a calm smile: "Ruan Min'er, don't be too nervous. The competition is all about participation. After all, this is your first time entering the World Championship, so just show your style."
"As for the visa issue, there are many people in your team, so I'm not particularly sure how to handle it. Let's ask the people on the operations and legal side."
"It's really troublesome for you to find an agency directly and outsource everything. The company can reimburse all the expenses. All you need to do is save trouble and focus all your energy on adjusting the situation instead of saving money."
After all, Ruan Min'er is a host. After joining a professional team and taking over the management rights, she spent most of her time in the training gym. She is not very familiar with the company's backend business, so it is understandable that she makes some small mistakes.
"Thank you, boss!" After hearing that she could leave everything to others, the internet-addicted girl suddenly felt much more relaxed.
Only after she had absolute control over the training gym and the team did she realize how tiring it was to be a manager.
Much more tiring than playing games!
After only two days of management, the exhausted Ruan Miner hired a professional manager to hand over most of the affairs.
Only then can I finally play games with peace of mind.
Yang Ruoqian nodded: "When you get there, don't be nervous if you can't adjust to the jet lag, are acclimated to the climate, are too nervous, or have any other emergencies. The company has no performance requirements for you."
"Boss, can't you say something nice..."
…
At the same time, in a room, Meng Zhi, the after-sales customer service girl of a certain company, was looking at her mobile phone with a frown on her face.
Black-hearted leader: "Meng Zhi, are you short-sighted? Just retreat when others ask you to? Wouldn't you try to stall for a while? Wouldn't you let them find their own problems? You can also delay it for a while, right? How many times this month? Said you?!"
Even across the screen, Meng Zhi could imagine how the fat-headed leader was spitting and venting all the problems with the product on himself.
She is an after-sales customer service person who handles everything in accordance with the platform's regulations. As a result, the quality control of the products has not been strict recently, and many customers have complained about refunds. So what can be done...
Meng Zhi really couldn't bear it, so she typed several lines in the chat box, explaining the platform's regulations, compressed the conclusive videos taken by customers, and prepared to send them to the leaders.
During this process, insults labeled as "black-hearted leaders" were sent one after another, as if no matter how much they were scolded, they would not be relieved.
Finally, it seemed that Meng Zhi was unhappy because he kept typing but the message was never sent. The black-hearted leader added:
"200 will be deducted from your salary this month!"
Meng Zhi was stunned for a moment while typing, and her fingers stopped on the keyboard.
After more than ten seconds, she silently deleted all the content she had entered before, and simply typed: "Then I quit. Pay me your salary and I will leave immediately."
The black-hearted leader was furious: "If you don't do it, others will do it. Who cares about you? Get lost! You still want a salary? Not even a penny!"
"Is this how you talk to the leader?!"
Meng Zhi responded tit-for-tat: "Then let's go to labor arbitration. Anyway, I work in customer service, so I'm not afraid of getting into trouble with you. Finally, for the sake of you being a decent person, I'll spit you out and leave. Goodbye."
After giving her sincere blessings, Meng Zhi was too lazy to talk nonsense with such people and directly put him on the blacklist.
She tolerated everything, but she couldn't tolerate things like salary deductions.
Meng Zhi has long been used to it when working in customer service means being scolded.
As long as you get a salary, it's easy to talk about anything.
After being scolded by customers and bosses every day, my salary will be deducted. Whoever wants to do it will do it.
Who is not a post-90s generation, who is not an only child.
Of course, after venting her temper, Meng Zhi still had to consider the issue of eating later.
"Hey, let's see if any companies are hiring for customer service... I've been busy these past two years. It's really hard to find a job."
“Jobs are hard to find, and good bosses are even harder to find.”
After complaining, Meng Zhi clicked on the online recruitment platform and began to select her next job.
Suddenly, a recruitment message caught her eye.
Meng Zhi raised her eyebrows in surprise: "Well, does the Kuaiguang Group also recruit customer service personnel? Aren't they in the entertainment industry?"
"Hey, why do these recruitment requirements seem a bit unique?"